Privacy Policy

Last Updated: 27/02/2024

Thank you for choosing Luke’s Woof Pack. We are committed to protecting your privacy and

ensuring the security of your personal information. This Privacy Policy outlines how we collect,

use, and safeguard the information you provide to us.

Information We Collect

We may collect the following types of information from you:

  • Personal information such as your name, address, email address, and phone number.

  • Information about your pets, including names, breeds, medical history, and any special requirements.

  • Payment information, including credit card details, for billing purposes.

  • Any other information you voluntarily provide to us.

How We Collect Information

We collect information from you when you:

  • Fill out our online booking form.

  • Contact us via email, phone, or through our website.

  • Provide information in person during consultations or meetings.

How We Use Your Information

We use the information we collect for the following purposes:

  • Scheduling and managing dog sitting appointments.

  • Communicating with you about your pets' care and any updates or changes to your booking.

  • Processing payments for our services.

  • Improving our services based on your feedback and suggestions.

Data Security

We take the security of your personal information seriously and have implemented appropriate

technical and organisational measures to protect it from unauthorized access, disclosure,

alteration, or destruction. Your information is stored securely and accessed only by authorised

personnel.

Data Sharing

We may share your information with third-party service providers, such as payment processors

or other service providers, solely for the purpose of providing our services to you. We do not

sell or rent your personal information to third parties for marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you

would like to exercise these rights or have any questions or concerns about your privacy,

please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices

or applicable laws. Any changes will be effective immediately upon posting the updated policy

on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices,

please contact us at lukeswoofpack@gmail.com